At Capita, we encourage you to sit with us and let’s work together to achieve your dreams, one step at a time. Bring your questions, we’ve got the answers.
Clients are advised that D. B. Research Services has been contracted to conduct our Annual Customer Satisfaction Survey, to assess overall client experience and satisfaction over the next six (6) months (ending March 2021).
An interviewer will be stationed at our Castries branch office during the last five (5) business days of each month, therefore clients may expect to be selected to participate in the survey during those times. Alternatively, clients may be contacted to share their experience over the telephone.
Do note that:
We encourage our clients to participate as their feedback is crucial to the success of this exercise.